MarTech Leadership Awards

Award Winners

Best CRM Platform

  • Experience Commerce - AmbujaBrahmaand

Best Analytics Platform

  • HDFC Bank Limited
  • Kreate Energy (I) Pvt. Ltd.

Best Customer Data Platform (CDP)

  • FirstHive

Best Social Media Marketing & Monitoring Company

  • Meltwater

Best Mobile Marketing Platform

  • Experience Commerce - Castrol CONNEKT

Best Sales Enablement Technology

  • Denave

Best Integration Platform as a Service (iPaaS)

  • QualityKiosk Technologies Pvt. Ltd.

Best Personalization Platform

  • MoMAGIC Technologies Pvt. Ltd.

Best Marketing Technology Stack

  • Experience Commerce - AmbujaBrahmaand

Overall - Best Use of Marketing Technology

  • #MyKindOfDiwali Citi India

Best Use of Technology in a Contact Center

  • HP Inc.
    CS APJ Care Center - Bangalore

Best Use of Social Media in the Contact Center

  • HP Inc.
    CS APJ Care Center - Bangalore

Best New Product/Service for a Contact Center

  • WNS Global Services

Best Influencer Marketing Platform

  • VuRoll (PK Online Ventures Pvt. Ltd.)
  • Gulf Oil

Best Chat/Conversational Bot/Tool

  • Haptik Infotech
  • Aditya Birla Sun life Insurance Company Ltd.

Overall – Best Use of Emerging Technology

  • SocioAdvocacy SocioSquares
HDFC Bank Limited

Best Personalization Campaign

  • WNS Global Services
  • Mirum

Best Data Enablement Campaign

  • SBI Life By Logicserve Digital Pvt. Ltd.

Best Technology Combination

  • TATA SIA Airlines Ltd.
  • JetPrivilegeBy Logicserve Digital Pvt. Ltd.
  • CCAvenue - Infibeam Avenues

Best Contact Center

  • Edelweiss Tokio Life Insurance
  • Lenovo India Services

Marketing Technologist of the Year

  • Ms. Subhashini Barthwal, Head of Digital Marketing & Analytics, SunArc Technologies

Contact Center Leader of the Year

  • HP Inc.
    CS APJ Care Center – Bangalore
  • Ms. Rachana Dedhia, Head - Contact Center, Aditya Birla Sun life Insurance Company Ltd.